Thank you for taking the time to share your feedback.
We completely understand your frustration with international shipping costs and delivery times. We want to clarify that we do not mark up shipping charges or profit from them. The shipping amount you see at checkout is simply the actual cost charged by the carrier, along with any applicable taxes, duties, and fees required by the destination country.
While DHL handles the international portion of many shipments, it's common for them to transfer packages to a local delivery partner in Australia for final delivery. Unfortunately, international transit times can also vary due to customs processing and local carrier schedules.
We truly appreciate you giving our product a try. Since hair care products require consistent use over several months for most people to evaluate results, we hope you'll continue using it and see the benefits over time.
Best Regards, Peptide Labz, Customer Support